Not all heat pump installers are created equal. Here's how Hita compares to typical local contractors and big-box store installation services.
| Feature | Hita | Typical Local Contractor | Big-Box Store Install Service |
|---|---|---|---|
| Free in-home consultation | |||
| Efficiency Maine rebate assistance | Sometimes | ||
| Transparent, upfront pricing | Varies | ||
| Licensed & insured technicians | Subcontracted | ||
| Response time | Same day | 2–5 days | 1–2 weeks |
| Warranty on labor | 5 years | 1 year | 90 days |
| Equipment warranty support | Full 12 years | Varies | Manufacturer only |
| Post-install follow-up | Rarely | ||
| Maintenance plans | Sometimes | ||
| Local Maine company | |||
| Financing options | Sometimes | ||
| Dedicated project manager |
We don't upsell. We recommend what's right for your home, your budget, and your comfort. If a heat pump isn't the best fit, we'll tell you.
5-year labor warranty and full 12-year equipment warranty support. Most competitors offer 1 year or less on labor.
When you call Hita, you talk to a real person. We respond to inquiries the same day and schedule consultations within the week.
We handle all Efficiency Maine paperwork and help you claim every dollar of rebates and tax credits you're eligible for.
Our technicians are factory-trained on Mitsubishi, Fujitsu, and Daikin systems — the top-rated brands for Maine's climate.
We're a Maine company serving Maine families. Our reputation is built on every installation we do, and we stand behind our work.
"We got quotes from three companies. Hita was the most transparent about pricing and the only one who walked us through the rebate process step by step."
Sarah M. — Bangor
"The big box store quoted us less but couldn't answer basic questions about the installation. Hita's team was knowledgeable and professional from start to finish."
David K. — Portland
"After a bad experience with another installer, Hita came in and fixed everything. Their warranty is unmatched and they actually follow up after the install."
Linda R. — Augusta